Withdrawal from the contract

Withdrawal from contract

1.      Right of withdrawal

1.1.   The customer who is a consumer has a 30-day period to withdraw from the contract. The consumer has the right to withdraw from this contract within 30 days without giving any reason. The withdrawal period expires after 30 days from the date of delivery of the order.

1.2.   To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (for example, a letter sent by post, fax or e-mail).

1.3.   You may use the model withdrawal form, but it is not obligatory.

1.4.   To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

2.      Effects of withdrawal

2.1.   If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will reimburse you using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of this reimbursement.

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