Simple return policy
Returns within 30 days
You have the right to withdraw from the contract within 30 days without giving any reason.
How to return your order
Send a clear statement by post or e-mail that you want to withdraw from the contract.
The product must not show signs of use and should include all tags and original packaging.
Return the goods within 30 days from informing us about withdrawal.
The customer bears the direct cost of returning the goods.
Refunds are processed within 14 days using the same payment method.
Return details
PPHU SPORTEX
ul. Obywatelska 157
94-104 Łódź
Poland
Phone: +48 42 218 50 99
Email: sklep@aquaspeed.com.pl
You may use the withdrawal form template, but it is not obligatory.
We may withhold the refund until we receive the returned goods or proof of sending them back.
You are only responsible for any reduced value of the goods resulting from use beyond what is necessary to establish their nature, characteristics and functioning.
Need help with your return?
If you have any questions, contact us — we will be happy to help.